For multi-location brands & chains on Google

Analyze every location.
Get real insight from your reviews.

AI reads every Google review across all your locations — and tells you what needs action.

Recommended action
Staff training · 3 sites
"Service speed" complaints up 22% — schedule barista retraining.
brandreviews.ai / monthly overview
Google Business Profile Connected
196 locations18 cities14 languages24/7 monitoring
Locations
196
12 at risk4 predicted
Reviews analyzed
48,210
12%
Avg rating
4.31
1.9%
Sentiment
78% positive8% neg
Recent reviews Google reviews
E
Emma R.
"The pastry was stale and I waited far too long…"
AI signalsNegativeNew York⚑ High risk
J
James L.
"Best croissant in town, always fresh and flaky."
AI signalsPositiveLondon
S
Sofia M.
"Friendly staff but the coffee was lukewarm."
AI signalsNeutralBerlin
See all 48,210 reviews
Locations184 active
Healthy Watch At risk
London · Soho4.7★
New York · SoHo4.1★
Berlin · Mitte3.4★
Highlight Service sentiment up 9%
Lowlight Wait times down in 7 sites
Action Retrain staff · 3 sites
How it works

From raw reviews to recommended action

Connect once. brandreviews.ai does the reading, structuring, and thinking — continuously.

STEP 01

Connect Google Business Profile

One secure OAuth connection imports every location and review. No spreadsheets, no manual exports. We never post or edit anything.

Google Business Profileana@mlinar.hr
184 locationsimported
48,210 reviewssyncing…
STEP 02

AI analyzes every review

Each review is scored for sentiment, language, themes, and product & staff mentions — then enriched with importance and improvement signals.

Sentiment · positiveHR
#service#freshness#wait-time
Importance
Confidence
STEP 03

Get reports & recommended actions

Executive and per-location reports, generated automatically — each with the issues that matter and the specific actions to take next.

Intelligence, not inbox

From thousands of reviews
to your next decision.

Everyone collects reviews. brandreviews.ai is built from the ground up to understand them.

01 — PREDICTIVE

See the decline before it happens

Move from "what customers said" to "what will likely happen." brandreviews.ai forecasts reputation trends and flags at-risk locations weeks before the star average moves.

30-day rating & sentiment forecasts per location
Early at-risk detection from leading signals
Reputation forecast · New York SoHoAt risk
forecast
Now · 4.2★Predicted · 3.6★
02 — RECOMMENDATIONS

Insight that tells you what to do

Every finding comes with a recommended action: which locations need intervention, which staff training matters, which products to fix — prioritized by impact.

Prioritized action queue across locations
Tied to the reviews and themes driving it
Retrain staff · London Soho
"Service speed" mentions ↑ 22%
High
Review supplier · pastry freshness
14 locations affected
Medium
Extend hours · New York SoHo
9 reviews cite early closing
Review →
03 — ANOMALY DETECTION

Catch the spike the moment it starts

brandreviews.ai auto-flags negative review spikes, product-complaint increases, and location performance drops — the instant they deviate from the norm.

Real-time alerts on negative spikes
Product & location drift detection
Negative reviews · dailySpike
Negative spike detected · Berlin+340% vs 30-day baseline · 2 hours ago
04 — AI REPORT GENERATION

Board-ready reports, written for you

Executive-level and location-level reports generated automatically — highlights, lowlights, and recommendations in clear language, every month, no analyst required.

Monthly executive & per-location reports
Plain-language highlights, lowlights, next steps
Auto-generated
Monthly overview · May
Brand-wide · Mlinar d.d.
4.31★
Avg rating · +0.08
78%
Positive · +4%

"We went from reading reviews for three days each month to a five-minute report. brandreviews.ai cut our analysis time by 90% — and caught two failing locations before we would have."

MK
Marko Kovač
Operations Director · 180-location retail brand
90%
Less time spent on review analysis
6 wks
Earlier detection of at-risk locations
184
Locations monitored from one workspace
2.4M+
Reviews analyzed
12
Languages understood
98%
Theme tagging accuracy
24/7
Continuous monitoring