Starbucks Soho
48 Old Compton Street · London
Rating
4.71★
+0.05Reviews / mo
486+10%Sentiment
82% positive
Google Business Profile
Every location,read and scored.
One row per store, sorted by what needs attention. See which stores are slipping, which are improving, and why.
Imported from Google. Nothing to set up.
Every Google Business Profile location your brand owns comes in automatically through one read-only connection. Each store becomes a row with its reviews already read, scored and summarised.
Rating: high → low
Healthy
Starbucks Bermondsey
104 Bermondsey Street · London
Rating
4.64★
+0.02Reviews / mo
293+4%Sentiment
82% positive
Starbucks Brixton
424 Coldharbour Lane · London
Rating
4.08★
−0.06Reviews / mo
233−3%Sentiment
57% positive
Starbucks Stratford
5 Montfichet Road · London
Rating
3.79★
−0.17Reviews / mo
162−8%Sentiment
46% positive
Wait-time mentions ↑ 22% · 14 reviews this week
Starbucks Shoreditch
91 Great Eastern Street · London
Rating
4.58★
+0.22Reviews / mo
264+19%Sentiment
79% positive
| Location | Store code | Rating | Rating trend | Reviews / mo | Sentiment | Status | |
|---|---|---|---|---|---|---|---|
Starbucks Soho 48 Old Compton Street · London | #10421 | 4.71★+0.05 | 486+10% | 82% positive | Healthy | ||
Starbucks Bermondsey 104 Bermondsey Street · London | #12184 | 4.64★+0.02 | 293+4% | 82% positive | Healthy | ||
Starbucks Brixton 424 Coldharbour Lane · London | #11156 | 4.08★−0.06 | 233−3% | 57% positive | Watch | ||
Starbucks Stratford 5 Montfichet Road · London | #11495 | 3.79★−0.17 | 162−8% | 46% positive | At-risk | ||
| Wait-time mentions ↑ 22% · 14 reviews this week | |||||||
Starbucks Shoreditch 91 Great Eastern Street · London | #10502 | 4.58★+0.22 | 264+19% | 79% positive | Improving | ||
Reputation trend by location.
Status comes from two numbers: the store's monthly rating and how much it moved since last month. The same rules apply every month, and at-risk stores always sit at the top.
- At-risk
- Low or falling fast.
- Improving
- Clearly climbing.
- Watch
- Slightly below target.
- Healthy
- Stable and well rated.
AT-RISK8
Stratford
IMPROVING5
Shoreditch
WATCH3
Brixton
HEALTHY14
Soho
See the whole chain on one map.
Pins coloured by status, and a panel listing every store by severity.
Shown30
Avg rating4.36
At-risk8
By severity
Stratford5 Montfichet Road · London
3.79★−0.17
Piccadilly184 Piccadilly · London
3.88★−0.19
Leicester Square31 Cranbourn Street · London
3.91★+0.02
Paddington42 Praed Street · London
4.02★−0.16
Oxford Circus256 Regent Street · London
4.12★−0.19
Mayfair25 Curzon Street · London
4.19★−0.15
Focus at-riskReset view
At-riskWatchImprovingHealthy
StratfordLondon
At-risk3.79★−0.17 MoM
46% positive162 reviews / mo#11495
View detailsSee why a store is slipping.
Open any location for its rating history, sentiment, the themes driving the score and the reviews behind them.
Starbucks Stratford5 Montfichet Road · London · #11495
Google MapsRating3.79 ★−0.17
Reviews / mo162−8% vs last month
Positive46%of reviews this month
StatusAt-riskDropped 0.17 this month
Rating historyLast 6 months
3.84Mar
3.84Apr
3.93May
3.90Jun
3.96Jul
3.79Aug
Sentiment breakdown
Positive46%
Neutral20%
Negative34%
Top themespositive vs negative · mentions
Wait time64
Staff48
Freshness31
Price22
Cleanliness17
Recent reviews
Hannah W.★★★★★Negative
Waited over twenty minutes at the counter with only one till open. The food was fine once it arrived.
Wait timeUltra importantImprovement
Tom R.★★★★★Positive
Friendly staff and the bread was still warm. Queue was long again on Saturday.
Staff
QR card
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Nordelia · Zagreb Centar
- 01
A customer scans
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- 02
They review on Google
Straight to that location's own review form, in two clicks.
- 03
We read it
Sentiment, themes, products, importance, improvement request.
- 04
A reply is drafted
Matched to the review. A manager sends it, or does not.
