Flat white
MoM+1.2%
Mentions
1,284+18%Sentiment split
81%7%
Google Business Profile
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Every product your customers talk about, ranked by how often and how well. See which item is dragging a location down.
We find your products in reviews
Every drink, dish, item or service a customer names in a review is picked out with the sentiment for that mention, and ranked across the whole chain.
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Blueberry muffin
MoM+0.4%
Mentions
642+6%Sentiment split
74%11%
Iced latte
MoM−0.8%
Mentions
918+31%Sentiment split
69%13%
Breakfast wrap
MoM−2.6%
Mentions
407−9%Sentiment split
48%35%
Oat milk
MoM+0.9%
Mentions
553+12%Sentiment split
77%9%
Cinnamon roll
MoM−1.7%
Mentions
296−14%Sentiment split
58%22%
| Product | Mentions | Sentiment split | MoM | 6-mo trend |
|---|---|---|---|---|
| Flat white | 1,284+18% | 81%7% | +1.2% | |
| Blueberry muffin | 642+6% | 74%11% | +0.4% | |
| Iced latte | 918+31% | 69%13% | −0.8% | |
| Breakfast wrap | 407−9% | 48%35% | −2.6% | |
| Oat milk | 553+12% | 77%9% | +0.9% | |
| Cinnamon roll | 296−14% | 58%22% | −1.7% |
One product, however it is written.
Spelling variants and languages are merged by meaning into one product, so the list stays clean even with thousands of reviews. No manual list needed.
blueberry muffinBlueberry Muffinsbluberry muffinmuffin de arándanosmuffin aux myrtilles
Blueberry muffin5 spellings · 642 mentions
S
Sophie L.
Google review
2 days ago
The flat white was perfect as always, but the breakfast wrap was cold in the middle.
Starbucks Soho · 48 Old Compton StreetProducts found
- Flat white+1 positive
- Breakfast wrap+1 negative
Sentiment per mention, not per review.
A review that loves the coffee and hates the sandwich counts once positive for one and once negative for the other. One review can mention several products.
See where a product is loved, and where it fails.
Open any product for its sentiment over the year, the locations that mention it most, and every review behind it with the product highlighted.
Breakfast wrapFood
Also written asbreakfast wrapsbrekkie wrapb'fast wrap
Sentiment
48% positive / 35% negative
Net score
+0.13−2.6%
Mentions40718 locations
Date rangeMar 2025 to Aug 2026First to last mention
Sentiment over timepositive share · 12 months
Top locationsby mentions
1
Starbucks Stratford38 mentions
31%
2
Starbucks Piccadilly34 mentions
40%
3
Starbucks Oxford Circus29 mentions
44%
Reviews407
AllPositiveNeutralNegative
Daniel K.Starbucks Stratford · London · 3 days ago★★★★★Negative
Second time this month the breakfast wrap came out lukewarm. Coffee was fine.
Priya S.Starbucks Shoreditch · London · 1 week ago★★★★★Positive
Great spot to work from. The breakfast wrap and an oat latte keep me going all morning.