Google Business Profile

Plug in Google.Walk away with a report.

Every review a customer leaves travels the same path. brandreviews.ai walks it for you, continuously: connect once, the AI reads everything, every store and topic gets ranked, and the report writes itself.

Step 01·Connect

Connect once. Read-only.

Three screens and you are in: name your organisation, connect Google Business Profile, and every location imports. Nothing is ever posted or edited.

One secure Google connection for the whole chainEvery location imported automatically
Sign in with Google
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Aana@yourbrand.com
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Step 02·Read

The AI reads every review.

New reviews sync every few minutes. Each one is read and turned into signals: sentiment, importance, the topics it covers, the products and staff it names, and whether the customer is asking for something to change.

Sentiment, themes, products, staff, importanceAny language, merged into one picture
I
Ivana K.
Google review
3 h ago

Waited almost twenty minutes and the flat white was lukewarm. Please add a second barista in the mornings.

Show original (hr)Starbucks Soho · 48 Old Compton Street
Step 03·Understand

Every store, product and topic, ranked.

The signals roll up into the views your team actually uses: locations sorted by what needs attention, products by how well they land, themes by what is growing, and the reviews behind every number.

At-risk locations first, with the reasonRising concerns flagged before the rating moves
Locations
Starbucks Stratford3.79−0.17At-risk
Starbucks Brixton4.08−0.06Watch
Starbucks Soho4.71+0.05Healthy
Products
Flat white
81%
Breakfast wrap
48%
Rising concerns
+14wait time+9cleanliness+6pricing
Step 04·Report

The report writes itself.

Every morning a daily snapshot. Every Monday a weekly summary of what changed. Every month a report with highlights, lowlights and what to fix, written in plain language.

Daily, weekly, monthly, generated automaticallyStored as it was, same numbers for everyone
Your monthly summary · August 2026Inbox
reports@brandreviews.ai
to me
Monthly report
Your monthly summary
Acme d.o.o. · August 2026

Review volume climbed for a third straight month, the brand average crossed 4.1 stars, and positive sentiment gained ground, but product-quality complaints are concentrating in two regions.

Month at a glance
Reviews
2,438
▲ +214 vs prev month
Average rating
4.12 ★
▲ +0.08 vs prev month
Positive sentiment
74%
▲ +3pt 11% negative
AI summary
Synthesized from all 2,438 reviews this month
▲ Highlights
  • Zagreb led the brand at 4.28 stars, its best month on record, with staff friendliness mentioned in 3 of every 4 positive reviews.
  • The morning second-till playbook cut wait-time complaints in Split by 41% month over month.